RETURN/REFUND POLICY AND CONDITIONS  

7 Days Replacement – Terms and Conditions applied

If by any way you receive any defective/damaged or incorrect/incomplete product/order at the time of delivery, then call our customer service on (92) 3483328173 to lodge a replacement request within 7 days of delivery (Item shall be in original condition with box).

For device-related issues after usage, please contact the service center listed on the warranty card/product box included with your product or alternatively check our Brand Contact List for more details.

This product is not eligible for a replacement if the product is “no longer needed”. “No longer needed” means that you no longer have a use for the product/you have changed your mind about the purchase/the specification does not fit your job requirement/your project does not fit for this machine or equipment/you do not like the product after opening the package.

Conditions for Returns

The product must be unused, unwashed and without any flaws or damaged signs.

The product must include the original tags, user manual, warranty cards, freebies and accessories.

The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of our packaging, it must be returned in the same condition with a return shipping label attached. Do not put tape or stickers on the manufacturer box.

Before returning the supplied equipment the machine/equipment shall be inspected by our Team.

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.